
Refund and Return Policy
Effective Date: January 14, 2025
At Yogamroyal, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our Refund and Return Policy below:
1. Eligibility for Returns
We accept returns for unused and unopened products within 14 days of receipt. To be eligible for a return:
- The item must be in its original packaging.
- The product must not have been used or opened.
2. Initiating a Return
To initiate a return, please contact our customer service team at:
- Phone: (423) 357-6167
- Email: info@yogamroyal.click
Provide your order number and the reason for the return. We will guide you through the return process.
3. Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.
4. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
5. Non-Refundable Items
Certain items are non-refundable, including:
- Used or opened products
- Gift cards
- Sale items (unless specified otherwise)
6. Exchanges
We do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired item.
7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of receipt. We will arrange for a replacement or refund depending on your preference.
8. Changes to the Refund and Return Policy
Yogamroyal reserves the right to modify this Refund and Return Policy at any time. Changes will be effective immediately upon posting on our website.
9. Contact Information
For any questions or concerns regarding our Refund and Return Policy, please reach out to us:
- Street: 230 Silver Lake Rd, Church Hill, Tennessee
- Phone: (423) 357-6167
- Email: info@yogamroyal.click
- Website: https://yogamroyal.click